How Do I Complete KYC Verification on Deed (and What Documents You’ll Need)?

How Do I Complete KYC Verification on Deed (and What Documents You’ll Need)?

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KYC (Know Your Customer) verification is a mandatory step for all Deed users before they can invest, withdraw returns, or access key features. This guide explains why KYC matters, which documents you need, and how to complete the process smoothly.

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📝 TL;DR – Quick Steps to Complete KYC on Deed

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• KYC appears immediately after account creation
  
  
• If skipped, a banner will appear in your profile prompting you to complete verification
  
  
• Create your Deed account
  
  
• Follow the prompt to begin KYC
  
  
• Upload a valid passport with at least 6 months’ remaining validity
  
  
• If you are a UAE resident, you must upload your Emirates ID as well
  
  
• Upload a proof of address (POA) document
  
  
• Submit for review — usually takes 48 hours
  
  

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Why KYC Verification Is Important

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KYC is not optional — it’s a legal, regulatory and security requirement that:

• Verify your identity
  
  
• Protect against fraud and impersonation
  
  
• Ensure compliance with UAE AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) laws
• Ensures compliance with the DFSA regulations
  
  

Once verified, your Deed account becomes fully active. You can:

• Start investing in fractional properties
  
  
• Ability to receive projected monthly rental income
  
  
• Opportunity to benefit from projected capital appreciation when properties are sold
  
  
• Withdraw your returns securely
  
  

📣 KYC is required for all Deed investors. UAE residents must upload both their passport and Emirates ID to complete verification.

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Required Documents for KYC Verification

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Before starting the process, make sure you have:

1. Government-Issued Photo ID

Accepted document:

Passport:

• Must be valid with at least 6 months’ remaining validity
  
  
• Must clearly show your full name, photo, and date of birth
  
  

For UAE residents:

• Emirates ID is mandatory in addition to your passport
  
  

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2. Proof of Address (POA)

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Accepted documents include:

• Utility bill (electricity, water, internet)
  
  
• Bank statement
  
  
• Valid rental agreement or tenancy contract
  
  

📌 Your POA must:

• Be dated within the last 3 months
  
  
• Show your full name and residential address

We may request further documentation as necessary to comply with DFSA regulatory requirements.

Here’s a detailed guide on proof of address, including what documents are accepted and what typically gets rejected.

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Step-by-Step Guide to Completing KYC Verification

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1. KYC Begins Right After Account Creation

Once you create your Deed account, the KYC process will appear automatically.
If you skip it, a banner in your profile will prompt you to resume verification.

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2. Upload Your Photo ID

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Upload a clear, full-color scan or photo of your passport.

Make sure that:

• All four corners are visible
  
  
• There is no blur, glare, or shadows
  
  
• Text is sharp and legible
  
  
• Screenshots or edited files are not accepted
  
  

If you are a UAE resident, upload your Emirates ID as well.

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3. Upload Your Proof of Address

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Upload a clear, full-color PDF or photo of your POA document.

Ensure that:

• It is dated within the last 3 months
  
  
• Your full name and address are clearly visible
  
  
• It matches the details in your Deed profile
  
  
• Screenshots or edited files are not accepted
  
  

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4. Submit for Review

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Once both documents are uploaded, click Submit.
KYC usually takes 48 hours.

In some cases, our regulated KYC provider or compliance team may request additional information.

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FAQ Section

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Q.1 Why was my KYC verification rejected?

Common reasons include:

• Expired document
  
  
• Blurry, cropped, or unclear images
  
  
• Mismatch between your documents and Deed profile details
  
  

You’ll receive specific instructions on what to fix. You can resubmit easily.

Q.2 How long does KYC verification take?

Typically 2–5 business days if additional checks are required.

Q.3 Is my information secure?

Yes. Deed uses advanced encryption and strict security protocols.
Your documents are processed by a regulated third-party provider and accessible only to authorised compliance personnel.

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Next Step: Get Verified and Start Investing

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Completing KYC unlocks your full Deed experience:

• Invest in Dubai’s real estate market from AED 500 ($136)
  
  
• Receive projected monthly rental income
  
  
• Monitor your property shares and returns
  
  
• Access new property launches instantly
  
  

The online submission only takes a few minutes, and once approved, you’re ready to go.

Here’s a detailed guide on how to make your first investment on Deed once you’re verified.

Pro Tips

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• Use your latest issued POA to avoid rejection
  
  
• Ensure your passport has 6+ months validity
  
  
• Confirm that the name and details on your Deed profile match your official documents.
  
  
• Upload images with good lighting, no glare, no reflections
  
  

Conclusion

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Completing your KYC verification is a vital step that ensures the security and integrity of your Deed account. By providing the required documents and following these steps, you unlock the full potential of the platform and can start investing with confidence.

In rare cases, our third-party KYC system may reject verification due to regulatory restrictions, sanctions, or AML laws and best practices that vary by jurisdiction. These decisions are outside of Deed’s control and are made in accordance with international AML standards and DFSA requirements. 

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