Yes. If you'd like to close your Deed account, you can request deletion by following the steps below.

How to Request Account Deletion

1. Open the Deed app.
   
   
2. Go to your Profile > Settings.
   
   
3. Scroll down to the Close Account section.
   
   
4. Send an email to close@startdeed.com from your registered email address.
   
   

Our support team will verify your identity and process your request within 7-14 business days.

What Happens After Deletion?

• Your account will be permanently closed.
  
  
• You will lose access to your Deed wallet, properties, and transaction history.
  
  
• Any active sessions will be terminated.
  
  

What Happens to My Money?

• If you have uninvested funds in your wallet, you must withdraw them before submitting your deletion request.
  
  
• If you have active property investments, your account cannot be deleted until you complete an exit from those investments.
  
  
• Once your wallet is empty and you hold no active investments, your account can be deleted.
  
  

If you need help with withdrawals or exiting investments, please contact support@startdeed.com before submitting your request.

Data Retention Policy

Deed may retain certain user data for legal and compliance purposes, including investment records and anti-money laundering documentation, even after your account is deleted.

Need Help?

If you're unable to access the app or need support during the process, reach out to us at support@startdeed.com and our team will assist you.