Disclaimer

If you'd like to close your Deed account, you can request deletion by following the steps below.

‍How to Request Account Deletion
‍Our support team will verify your identity and process your request within 7-14 business days.

‍What Happens After Deletion?
‍

• Your account will be permanently closed.
  
• You will lose access to your Deed wallet, properties, and transaction history.
  
• Any active sessions will be terminated.
  
  

What Happens to My Money?
‍

• If you have uninvested funds in your wallet, you must withdraw them before submitting your deletion request.
  
• If you have active property investments, your account cannot be deleted until you complete an exit from those investments.
  
• Once your wallet is empty and you hold no active investments, your account can be deleted.
  
  

If you need help with withdrawals or exiting investments, please contact support@startdeed.com before submitting your request.Data Retention PolicyDeed may retain certain user data for legal and compliance purposes, including investment records and anti-money laundering documentation, even after your account is deleted.Need Help?If you're unable to access the app or need support during the process, reach out to us at support@startdeed.com and our team will assist you.

• Open the Deed app.
  
• Go to your Profile > Settings.
  
• Scroll down to the Close Account section.
  
• Send an email to close@startdeed.com from your registered email address.